THUNDERBIRD TICKET OFFICE
351 W. University Blvd.
Cedar City, UT 84720
Location: Ticket office is located at the west end of the Centrum Arena (152 S. 800 W.) Click HEREfor detailed directions. Free 10-minute parking is available for customers directly in front of the west arena entrance.
Hours of Operation: Monday-Friday, 9:00 a.m. to 6:00 p.m. (with extended hours on event dates)
Payments Accepted: Cash, check, and all major credit cards (Visa, MC, Amex, Disc)
General Ticket Information
All persons (except those ages 2 and under) must have a ticket for admission into the following Southern Utah athletic events: Football, Volleyball, Men's & Women's Basketball, and Gymnastics.
The following sports are not ticketed and free to the general public on a "first come, first served" basis: Soccer, Tennis, Cross Country, Track & Field, Softball, and Golf.
SUU fans have 3 options to consider when ordering tickets:
1. Online: Customers can conveniently place their order anywhere they have an internet connection through the online ticket office 24 hours a day, 7 days a week. Orders placed online may be mailed (provided the event is at least 7 days away) or held at will call to be claimed by the customer upon arrival.
2. In Person: Customers may visit the Thunderbird Ticket Office(s) during regular business hours (listed above) to purchase tickets in person.
3. Telephone: Customers may also call the ticket office during regular business hours to place an order by phone. All major credit cards are accepted and tickets will be mailed or placed at will call to be claimed.
Credit cards will be charged at time of purchase. All sales are final. No refunds, no exchanges on ticket purchases. All orders subject to applicable fees.
Will Call is a term used for orders that will be claimed at a later date or day of the event. In other words, "tickets that will be called for." Tickets purchased via the internet or over the phone are often left at will call to be claimed when the customer arrives at the venue. Tickets may also be left by a third party for someone else to claim. A photo ID is always required in order to claim tickets at will call.
General Admission refers to seating or standing areas that are not assigned or reserved, and are occupied on a first-come, first-served basis. When purchasing tickets for a General Admission event, you may be quoted section, row, and seat numbers, however these are for inventory purposes only and do not reflect any actual seating location. Please ensure you carefully read the Event Information and Ticket Information screens when purchasing tickets: Any information on whether your tickets are General Admission will be posted on one or both of these screens. Seating arrangements vary for each event, and there may or may not be seats of any kind available. SUU cannot guarantee seating for any event that is sold as General Admission.
Handle tickets as if they were cash. Lost, stolen, or destroyed tickets can only be replaced for buyers of record (not walk up sales). There is a $5.00 non-refundable ticket reprint fee for all replacement tickets.
It is the responsibility of the customer to notify the ticket office of any changes to their address, phone number, or any other personal information. These changes can easily be made online through your personal login or by contacting the ticket office directly. SUU will not be held responsible for mail/information not received or returned due to an incorrect address.
Please contact the Thunderbird Ticket Office in advance to make any special arrangements. Disabled seating is also available for purchase online or at the venue if tickets remain. Individuals that require accessible seating are permitted one companion to sit with them in designated seating.
Group discounts are available for all SUU home events. Select the "group" ticket type when purchasing online. Group rates apply to groups of 15+ individuals.
SUU Student Tickets
Current SUU students are admitted free to all home athletic events. Students are required to have a valid student ID card and sit in designated student seating.